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Subscribe/Unsubscribe to Patients

Web/VS's "Subscribe/Unsubscribe" feature allows you to receive immediate email notifications for your patient's lab results, reports, and changes in inpatient status such as admissions, discharges and transfers from one unit to or another. The Subscribe/Unsubscribe feature is only available for users with the M.D., R.N., Nurse Practitioner, Physician Assistant, or Clinical Lab Staff roles. If your email address is not in the CSHS.ORG, CSMNS.ORG, or CSMC.EDU domains, the ZIX Secure Email server is used for delivery to protect the confidentiality of patient information.

The "Subscribe" button for a particular patient is available at the lower end of the left-hand blue navigation area after the patient has been selected in Web/VS. When the "Subscribe" button is clicked, a confirmatory message will be displayed in a pop-up window and the legend on the button will change to "Unsubscribe." The "Subscribe" button will not appear if you do not have a valid email address configured in your Web/VS User Profile.

To stop receiving the email notification on a specific patient, simply select the patient in Web/VS and click on the "Unsubscribe" button.

Note: the "Advanced Subscribe" capability allows you to subscribe to specific types of reports and results rather than the "all or nothing" behavior of the "Easy Subscribe." You can switch to "Advanced Subscribe" in your Web/VS User Profile.

For questions, comments or suggestions, please contact the Web/VS Support Team at (310) 423-2828 or via e-mail at groupcdrsupport@cshs.org. You can also click on the "Contact Us" button in Web/VS (located in the blue shaded area on the bottom left side of the screen).