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Private physician office staff can obtain accounts

Employees in private physician's offices can view Web/VS with their own individual accounts.

The benefits of allowing your staff to obtain Web/VS accounts include:

  1. Compliance with state and federal regulations and guidelines for privacy and security.
  2. Ensures that your own Web/VS account will not be associated with any inappropriate use of the system.
  3. Staff may access and prepare charts for incoming patients and reconcile demographic data accuracy with patients.
  4. Staff may access demographic and diagnosis information for billing purposes.
  5. Staff may access transcribed reports for physician use and patient charts.

To obtain Web/VS accounts for your staff, you may contact the Web/VS Support Team at (310) 423-2828, click on the "Contact Us" button in Web/VS (located in the blue shaded area on the bottom left side of the screen), or e-mail us at mdsupport@cshs.org with a request for Web/VS Access for your office staff.

The Web/VS Support Team will forward the required documentation, which includes the Computing Account Authorization Form (CAAF), the Acknowledgment & Agreement by Non-CSMC-Employee User of CSHS Information Systems Form, Confidentiality Policy Acknowledgement Form and the Confidentiality of Patient, Business & Employee Information Policy

The documentation should be completed by each individual who needs access to Web/VS. Instructions for completing the forms are as follows:

  1. The employee should complete and sign the CAAF, Acknowledgment & Agreement by Non-CSMC-Employee and the Confidentiality Policy Acknowledgement forms.
  2. On the CAAF, the physician should sign where indicated ("Employee in Private Physician Office - Physician Name & Signature").
  3. Fax the completed forms (four pages) to (310) 423-0215.

Once the forms are received by Web/VS Support, the accounts will be processed and each individual will be notified of his/her access information.

Please note that if you are located off-campus, your staff will need to download a digital certificate onto each PC or Mac being used to access Web/VS. The URL to download the digital certificate is https://secure1.csmc.edu/cert.

For questions, comments or suggestions, please contact the Web/VS Support Team at (310) 423-2828 or via e-mail at mdsupport@cshs.org. You can also click on the "Contact Us" button in Web/VS (located in the blue shaded area on the bottom left side of the screen).