Cedars-Sinai Medical Center

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President's Perspective: Everyone Deserves It

By Thomas M. Priselac, President and CEO

While everyone at Cedars-Sinai is rightfully proud of what we accomplish each day, it is equally important to focus on how we treat each other, our patients and ourselves.

In this President’s Perspective, I’d like to focus on one of Cedars-Sinai’s core values, respect, and share the institutionwide expectations that apply to each and every one of us. A climate of mutual respect is not only something that every person deserves, it helps bring out the best in all of us.

An environment of mutual respect provides a workplace where everyone can feel safe (psychologically and physically), disagreements can be discussed and resolved respectfully and openly, and the diversity of our workforce, our patients and our community can be celebrated.

What are the key elements of an environment of mutual respect?

  1. Everyone deserves it, all the time, no exceptions.
    It doesn’t matter what a person’s role is or whether you report to them or they to you. It doesn’t matter whether they are a physician or not. It doesn’t matter what gender or sexual orientation they are. It doesn’t matter what race, ethnicity or nationality they are. Regardless of who the other person is, at Cedars-Sinai we expect you to show the same level of respect to everyone.
  2. Respect each other’s differences, and work to understand their point of view, even if you don’t personally agree with it.
    One of the best ways to show respect for anyone is to listen to them. It shows that you value them as a person. You don’t have to agree on everything, but listen thoroughly and keep an open mind. Disagreements are not, in and of themselves, disrespectful. In fact, it is through the respectful, open and civil discussion of disagreement—rather than bullying or passive-aggressive behavior—that organizations grow and change for the better.
  3. We expect it from everyone in our workforce, regardless of your position.
    No matter a person’s role in the organization, or how outstanding their work performance, we expect everyone to treat others with respect and civility—no exceptions.

In the coming months, Andy Ortiz and his colleagues in Human Resources & Organization Development will be offering trainings, opportunities for discussion and additional communications about respect in the workplace. Our goal is to further strengthen the environment of respect at Cedars-Sinai, by listening to your thoughts about respect in the workplace (including your thoughts on how we can improve) and providing the tools, training and discussions to help everyone.