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HR Launches Multiyear Strategy to Support Staff

Human Resources has embarked on a transformational, multiyear strategy to cultivate Cedars-Sinai’s skillful workforce and to meet the changing demands of the healthcare environment through greater efficiency, better service and enhanced talent management.

The strategy, to be implemented over the next few years, is rooted in four pillars:

  • Enhancing operational efficiency and service
  • Energizing the work climate
  • Facilitating change
  • Recruiting, developing and retaining top talent (talent management)

This approach will help maintain Cedars-Sinai as a leading healthcare employer through a new service delivery model, advanced technologies and other efforts to attract, serve and develop top-performing staff.

"A superlative health system needs to engage top talent to achieve its mission of providing world-class healthcare," said Andy Ortiz, senior vice president of Human Resources and Organization Development. "That requires a world-class Human Resources function, and that’s what we’ve set out to deliver. The foundation for this work is building a platform for operational efficiency and enhanced service."

In the next year, employees will see several changes in Human Resources, including more active recruitment efforts, streamlined performance management tools, development of an employee culture change plan and enhanced communications with staff.

Human Resources will soon roll out HR Connect — a new cloud-based technology that will streamline access to Human Resources services. This new technology, coupled with implementation of an HR Shared Services Center, will make it easy for employees to get answers to Human Resources questions, and for leaders to get complete and accurate HR data to support better decisions.

"The healthcare industry has its challenges, but this strong foundation will enable Cedars-Sinai to meet them with a talented workforce that is inspired by those challenges, engaged in their work and deft in their ability to adapt to the ever-changing healthcare environment," said Ortiz, who marked his one-year anniversary with the organization in July.

Watch The Sutures in the months ahead for follow-up stories about Human Resources’ strategic pillars.