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PRODUCED BY AND FOR MEMBERS OF THE DEPARTMENT OF SURGERY January 2017 | Archived Issues

MD/RN Collaborative Survey Shows Positive Impact

Results from the MD/RN Collaborative Satisfaction Survey show that the program is having a positive impact on working relationships between physicians and nurses. More than 400 physicians and 1,400 nurses recently provided feedback on how to enhance collaboration, trust and respect among caregivers.

"The good news is that we have continued to improve overall compared to previous years," said Chris Ng, MD, co-chair of the MD/RN Collaborative and director of Laparoscopic Urologic Oncology and Robotic Urologic Surgery at the Cedars-Sinai Minimally Invasive Urology Institute.

The overall effectiveness of the MD/RN Collaborative received a 4.45 out of 5 rating, with physicians and nurses responding that they felt like a part of a team that strives for excellence. Scores showed the initiative is providing a useful forum to address patient safety issues and other concerns.

Nurses showed statistically significant improvement in responses regarding how physicians treat staff members, explain orders, return phone calls, communicate openly, and include nurses on patient rounds and care coordination. Overall positive feedback from nurses rose from a score of 3.75 out of 5 in 2014 to 3.9 in 2016.

Physicians commended nursing staff on their expertise and their quality care. Physicians remained largely consistent between 2014 and 2016 with an overall MD/RN Collaborative score of 4.5.

"We would really like to thank our doctors because this means that they have made every effort to collaborate with nurses and that is much appreciated by all of nursing," said Peachy Hain, MSN, RN, co-chair of the MD/RN Collaborative and director of Medical, Surgical and Rehabilitation Nursing Services. "The evidence is in the scores."

For more information, visit the MD/RN Collaborative website or email peachy.hain@cshs.org.