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Work and Life Matters Expanding Services

Cedars-Sinai's employee assistance program, Work and Life Matters, will expand starting Monday, July 1.

The intent is to provide better ways for employees throughout the organization to handle stress and to achieve work/life balance—needs identified in Cedars-Sinai’s annual Engagement Surveys.

Work and Life Matters will broaden its services through a partnership with Empathia Life Matters. The expansion will mean that employees can call anytime—24 hours a day, seven days a week—to request assistance or referrals.

The phone number is 866-713-1979.

The partnership allows employees and their household members to receive services on the Cedars-Sinai campus or off-site through affiliate providers. Non-employee physicians who contract with Cedars-Sinai also are eligible for the services.

Assistance will be provided by mental health professionals including licensed clinical social workers, licensed professional clinical counselors, marriage and family therapists and master's-level staffers.

Employees are allowed eight sessions with professional counselors at no cost. Sessions may be in person, via the web or by telephone, and the services are voluntary and strictly confidential.

Although many of the offerings are free, there may be charges when referrals are made to services outside of the partnership.

The services offered in the partnership cover areas including:

  • Workplace concerns
  • Management consultations (advice for managers dealing with difficult personnel or other work issues)
  • Relationship, marital and family issues
  • Emotional and psychological support issues
  • Critical incident stress management
  • Workplace violence and/or harassment
  • Bereavement support
  • Problems with addiction
  • Pre-retirement coaching
  • Coaching to reduce stress

Through Empathia, referrals will be made for financial, legal, child care and elder care assistance.