Medical Staff Pulse Newsletter

Tips on Preventing Social Engineering

What Is Social Engineering?

Social engineering is the art of gaining access to buildings, systems or data by exploiting human psychology, rather than by breaking in or using hacking techniques. For example, instead of trying to find a software vulnerability, a social engineer might call an employee and pose as an IT support person, trying to trick the employee into divulging their password.

Prevention Tips

  • Slow Down: Think first, act later—be skeptical of high-pressure sales tactics and never let a caller's urgency influence your careful review

Reject requests for help unless you initiated the request
  • Don't provide personal or organization information unless you verify the caller’s identity

  • Don't overshare on social media—too much information can be used to guess passwords or confidential information

Okta Password Reset

Reset your password or unlock your account from anywhere!  

First, you will need to add your cellphone number to your Okta Account. Instructions on how to do so are here.

For more information, contact the EIS Help Desk at 310-423-6428.