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Culture of Safety Survey Runs Nov. 4-18


Staff responsible for the care of our patients are invited to take the Culture of Safety Survey, which runs from Monday, Nov. 4, through Nov. 18. Survey results will be available Wednesday, Nov. 20.

"Maintaining and enhancing a culture of safety is a critical component in our success," said Jeff Smith, MD, JD, MMM, executive vice president of Hospital Operations and chief operating officer for Cedars-Sinai Medical Center. "The survey is a key component in support of our strategic goal to advance our value agenda by providing the highest quality, patient-centered, safe, efficient and effective care possible."

The "I am the voice of patient safety" survey is designed to help leadership better appreciate the degree to which employees understand their role in patient safety and feel management support for their efforts. It also assists leadership in identifying opportunities to ensure that staff always feel comfortable bringing up safety concerns. The survey is completely confidential, and management will only review survey results grouped by department or unit—never as individual responses.

Staff members asked to take the survey include managers and others who provide direct and indirect patient care in areas such as Admissions, Case Management, Clinical Operations, Clinical Care Services, as well as faculty and other physicians and house staff. Medical Network employees also will receive a version of the survey.

"It is essential that all members of the care team provide input on where we excel and where we can further improve our patient safety practices," said Rekha Murthy, MD, vice president of Medical Affairs and acting chief medical officer. "Survey results allow us to identify opportunities to support and enhance our culture of safety."

On Monday, Nov. 4, participants will receive an email with the subject line "Cedars-Sinai Culture of Safety Survey." This email will contain a link that will allow the participant to complete the survey online. The survey is available from any computer or smartphone with internet access and can also be found online at https://ceda.rs/SafetySurvey2019.

If staff can access the survey from the email sent by Glint, Inc., they will not need to provide login information. If they choose to access the survey through the URL (https://ceda.rs/SafetySurvey2019), they will need to provide their last name and Employee ID number (or Lawson ID number), which is available on Cedars-Sinai pay stubs.

"You have a voice in patient safety," said Edward Seferian, MD, chief patient safety officer. "If you see something, say something. You have many opportunities to have your voice heard—during departmental meetings, daily bed huddles, through this survey. Your input is invaluable."

For more information about the survey, contact the HR Service Center at ext. 4-myHR or myHR@cshs.org.

Culture of Safety Survey FAQs (PDF)